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Terms & Conditions

LAYAWAY TERMS AND CONDITIONS

Your first payment is made by choosing the '2 payments' option from the drop down menu and checking out via Paypal,  the final instalment is due one calendar month after the initial payment. I will send you a paypal invoice for the final instalment a couple of days before it is due.

UNTIL FULL PAYMENT IS RECEIVED THE GOODS REMAIN THE PROPERTY OF ELOUISE BEARS.

PLEASE NOTE THAT LAYAWAY PAYMENTS CANNOT BE REFUNDED OR TRANSFERRED. IF YOU FAIL TO MAKE YOUR PAYMENT WITHIN 7 DAYS OF THE DUE DATE YOU WILL FORFEIT YOUR FIRST PAYMENT.

 

 

SHIPPING

Your item will be sent via Royal Mail Special Delivery if you live in the UK.

Overseas delivery is usually via Royal Mail International Signed for or Airsure.

Unless specified in the item description, your shipping will include postal insurance.

 

 

REFUNDS

I am happy to refund the item if I am notified within 7 days of delivery. A refund will be issued when the item is returned to me in it's original condition.  Please note that shipping costs cannot be refunded.

OBVIOUSLY I CANNOT REFUND CUSTOM ORDERS OR ITEMS THAT HAVE BEEN PAID FOR USING THE LAYAWAY OPTION.

 

 

COMMISSIONS

I no longer accept commissions. All of my creations are one of a kind and I cannot replicate them!